At Özbaş Lüks Mobilya we take your trust seriously. This document explains how information shared with us — when you browse the site, request a quote or apply as a dealer — is handled and safeguarded.
1. Information We Collect
Contact details: first and last name, company, email, phone number and country/city. Collected only when you submit a form.
Order and enquiry details: products of interest, quantities, delivery timeline and project-specific notes.
Technical data: IP address, browser, operating system and pages visited. Retained to improve performance and prevent abuse.
2. How We Use the Data
Respond to your enquiries, prepare quotations and run the order process.
Maintain long-term relationships with dealers, architects and project partners.
Send catalogues, campaigns and fair invitations only with your explicit consent.
Fulfil legal obligations including invoicing, customs and export records.
3. Data Sharing
We do not sell your data to third parties for marketing purposes.
We share data with logistics, payment and hosting providers only to the extent necessary to perform our contracts.
When a lawful request from a competent authority is received, relevant data may be disclosed in accordance with the law.
4. Security Measures
All site traffic is encrypted with HTTPS/TLS; forms are submitted over an SSL certificate.
Server access is protected by role-based authorisation, two-factor authentication and audit logs.
Backups are taken regularly and stored in encrypted volumes accessible only to authorised personnel.
5. Retention
Quotation and correspondence data are retained during the active business relationship and throughout statutory retention periods that follow.
You may withdraw your marketing consent at any time via the link in each email or by writing to us directly.
6. Your Rights
Under Turkish Data Protection Law (KVKK) and applicable regulations, you have the right to access, correct, delete and object to the processing of your data. The application procedure is detailed on our KVKK page.